There are a few possibilities when trying to determine why an application is not showing for an evaluator.
The most common reason is that the evaluations were assigned to the wrong account. In some cases, the evaluator might have multiple accounts with your program, and the applications are assigned to one account and the evaluator is logging in to a different account.
If your evaluator is in your system more than once, please verify the email address that you have assigned the applications to with the system, and confirm with the evaluator that they are logging into the correct account.
Another reason that your evaluator cannot see their applications is that the evaluator deadline has passed. To check that, go into your program and click on "Edit Program"
The evaluator deadline can be found here:
If the evaluator deadline has passed, you will need to extend it.
Another possibility is that the program isn't active.
To make a program active (or to check its status), go to the My Programs page (this is the first page you see after logging in as an admin).
Check the Status column to see if the program is Active or Inactive. If the program is Inactive, simply click Enable in the Controls column.