Web browsers store information from the web pages that you frequent in order to load them quicker the next time you visit the page. This takes the strain of off your internet connection and leads to a overall faster browsing experience.
Your cache can also cause issues when browsing. This typically happens when the page information saved differs from what you are trying to view or enter into the site. This can cause random errors such as, saying your username or password is wrong, even if you typed it in correctly. Error messages may appear stating something is not entered correct on applications, or that the information you filled in is not correct, and other random glitches. When you get a random error like this on any site the first thing to try is clearing your cache.
If you are not sure how to clear your cache with the browser you are using, we have some links below to help you.
Google Chrome (Choose windows or Mac using the tabs at the top):
Chrome for android:
Chrome for IOS:
Mozilla Firefox (Choose windows or Mac using the tabs at the top):
Safari for IOS:
Opera (Choose windows or Mac using the tabs at the top:
Android Mobile Browser:
Remember when you are done clearing your cache, close the browser and relaunch it. This should correct browser cache issues.