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FAQ

General FAQ

  • Why don't you have the option to export or run reports across multiple programs?
  • Clearing browser cache
  • My evaluators can't see the applications I've assigned to them. What's happening?
  • I need a Request cancelled/cleared out. How can I do that?
  • How can I upload or replace a file in an application?
  • How can I confirm that I have assigned evaluations correctly? How will my evaluators be notified?
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Servers, Security and Backups

  • Can you handle 100's or 1000's of simultaneous applicants and users?
  • How do I know my information is secure/what kind of security does SmarterSelect use?
  • How do you keep other clients and hackers from seeing my apps?
  • Is your data backed up?
  • Why is our contact information now required?
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