FAQ
General FAQ
- I'm an admin, why can't I edit a user's name, email, or password myself?
- Why don't you have the option to export or run reports across multiple programs?
- Clearing browser cache
- My evaluators can't see the applications I've assigned to them. What's happening?
- I need a Request cancelled/cleared out. How can I do that?
- How can I upload or replace a file in an application?
Servers, Security and Backups
- GDPR Compliance
- Can you handle 100's or 1000's of simultaneous applicants and users?
- How do I know my information is secure/what kind of security does SmarterSelect use?
- How do you keep other clients and hackers from seeing my apps?
- Is your data backed up?
- Why is our contact information now required?